Privacy Policy

Last updated: December 22, 2025

1. Introduction

Welcome to FamilyNextLvl. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, display name, and profile picture when you create an account.
  • Family Data: Family name, member information, and roles within your family group.
  • Financial Data: Budget categories, expense records, savings goals, and contribution amounts that you choose to enter.
  • Activity Data: Chores, achievements, XP earned, and other gamification-related information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Enable family members to collaborate on budgets and goals
  • Track achievements and provide gamification features

4. Data Sharing

We do not sell your personal information. We may share your information only in the following situations:

  • With Family Members: Information you enter is shared with members of your family group.
  • Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting, analytics).
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

7. Children's Privacy

FamilyNextLvl is designed for family use, including children under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent. Parents/guardians manage their children's accounts and data within the family group.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@familynextlvl.com